Why we do what we do.
We are lucky enough to experience the everyday magic of supporting people to live an extraordinary life. They share their stories with you here.
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Identifying strategies to improve a client’s way of life
ONCALL received an urgent request for emergency accommodation and support for participant Wesley, who had found himself with limited options in the peak of COVID. Wesley’s background In late July 2020, ONCALL was approached…
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Identifying new accommodation to meet Participant’s changing support needs
Identifying new accommodation to meet Participant’s changing support needs In July 2020, ONCALL received a request to support 33-year-old Andrew*, who required alternate accommodation due to his change in support needs. Andrew’s background In…
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ONCALL providing ongoing care to children and young people
ONCALL assists a young person to develop the confidence to live an independent life In 2016, ONCALL received a request to support 14-year-old Simon*, a client of Child Protection who was placed in a…
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Adapting supports to meet changing family circumstances
Adapting supports to meet changing family circumstances ONCALL received a request to provide 24/7 respite care for Elenor*, a 45-year-old female with down syndrome whose mother could no longer provide primary care. Elenor’s background…
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Supporting a family to ensure their son’s wellbeing through a crisis
Supporting a family to ensure their son’s wellbeing through a crisis ONCALL received a request from a mother who needed support at home for her 29-year-old son, Dylan*, during COVID-19 lockdown. Dylan’s background Dylan…
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ONCALL assists Participant to transition from hospital care into Specialist Disability Accommodation
ONCALL assists Participant with transition from hospital care into Specialist Disability Accommodation ONCALL partnered with Specialist Disability Accommodation provider, Purposed Housing Australia, after receiving a referral from Casey Hospital seeking accommodation for 49-year-old Stephen*….
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ONCALL providing immediate support to families
ONCALL responds to children with disabilities under the age of 18 providing immediate support to families ONCALL recently received a phone call from the Department of Health and Human Services (DHHS) seeking support staff…
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Supporting an ageing parent to meet their son’s care needs at home
Supporting an ageing parent to meet their son’s care needs at home ONCALL received a request to provide daily sleepover support for 44-year-old Harrison*, who was diagnosed with Parkinson’s disease and an intellectual disability….