The Gums Services
What to expect at The Gums
At The Gums, our team integrates high-quality personal support and care services with multi-disciplinary, progressive therapies to provide our participants with the very best opportunities to achieve their goals.
In addition to the core support enjoyed by all of our clients at The Gums, we provide the full suite of allied health services including occupational therapy, physiotherapy, psychology, speech pathology, exercise physiology and dietician services.
All of our clients have access to our outstanding THRIVE Program, an evidence-based program aimed at increasing positive emotion through therapies.
We also offer access to hydrotherapy and gym facilities, therapy-based community access, and high-level individual care for clients with specific needs including those who are ventilated, require ceiling hoists and have unique and complex behaviours.At The Gums, everyone receives our high-quality core support, including:
- Nutritionally balanced meals designed by a dietician
- Private rooms, equipped with ceiling lifters and climate control
- 24-hour onsite specialised support
- Fully qualified clinical staff
- Individual personal care planning
- Cleaning and laundry services
- Multi-lingual carers
- Beautifully landscaped sensory gardens
- Coordinated lifestyle activities
- 24/7 urgent response service
- Assistive technology
- Extensive security measures (facility and room access, sensor lighting, etc.)
We work closely with our clients and their families to develop a care plan that best suits them and their recovery. Our aim is to see our participants transition to the next phase of their life and help them to achieve their personal goals.
Transitioning from The Gums
Our priority is to provide our participants at The Gums with the very best opportunities to progress to the next stage in their life, and this will vary for everyone.
We know that many will need continued support following their stay, so we ensure that all of our participants are provided with the services and care they need to continue their recovery away from The Gums.Regardless of whether a client stays at The Gums for a short or long period of time, we provide the following range of services to ensure you are supported following your stay.
- Community participation, including access to an extensive variation of activities (i.e. art classes, guided meditation and
- Access to 5 of our world-class sensory gardens
- Gym and Hydrotherapy pool access
- Allied health clinicians
- Specially designed Daily Living Programs
- Travel and Transport services
- THRIVE Program
We understand how integral families and friends are to our participants and their recovery, and we embrace them.
SACARE extends meaningful support to families and friends of participants at The Gums, and we offer guidance to help them support their loved ones.
We will ensure our dedicated client liaison team keeps you informed every step of the way, and we will provide assistance with navigating the NDIS, housing options, equipment and transitional care.
SACARE has built excellent relationships with nearby accommodation providers to assist families and friends with their own temporary accommodation, where necessary.
Our team can help you through every step of the support process.
SACARE participants at The Gums are offered access to our award-winning THRIVE Program that focuses on client’s meaningful goals that encourage a thriving engagement in their lives.
THRIVE, an evidence-based program, is about increasing positive emotion through therapies, including psychotherapies and counselling. It is individually tailored to each participant’s meaningful goals, to ultimately improve their wellbeing and ensure they are living their best life. THRIVE uses recreational activity, counselling and holistic therapies to engage participants, their families or carers in their community and reduce behaviours of concern.
Through THRIVE, we also offer resilience training to the participant’s support network to ensure a successful transition into the community.
Our Exceptional Staff
Our people are at the heart of everything we do. They are dedicated, caring and compassionate and every day they provide the highest level of service to our participants.
Our team at the The Gums and across all of our facilities, brings a wealth of knowledge and experience to our clients, ensuring those with the most complex needs receive extraordinary day-to-day care.
We have ensured that every one of our team are experts in their field. Their wide-ranging skills extend from critical care nursing and mental health support, to occupational therapy, diabetes management, and working with people with complex and challenging behaviours.
From our management, exceptional administration, to qualified allied health professionals, we have recruited the very best, and we are extremely proud of them and the continued care they provide to people living with disability.
SACARE’s team is available to our clients at The Gums through our 24-hour service and every one of us offers a commitment for service excellence.
SACARE is proudly a registered provider within the National Disability Insurance Scheme (NDIS), ensuring our clients have greater choice and control of their services.
Fees for our services are in line with the NDIS national pricing schedule.
If you have any questions about the NDIS or need help with your plan, please give our friendly team a call:
Phone:1300 145 636
Enquire about The Gums